Frequently Asked Questions

Northwest Bus Sales is a leading provider of new and used buses and vans serving customers throughout the United States. Since 1987, we have helped schools, businesses, churches, transportation companies, government agencies, nonprofits, and private buyers find the right passenger transportation vehicles. While we are located in Federal Way, Washington, a large portion of our sales are to out-of-state customers, and our team is experienced in working with buyers nationwide.

Our main facility is located at 33207 Pacific Hwy S, Federal Way, WA 98003. We are conveniently situated near Seattle and the SeaTac International Airport, making it easy for customers to visit our bus yard and inspect vehicles in person.

Yes. While Northwest Bus Sales is based in Federal Way, Washington, many of the buses and vans we sell go to customers outside of our local area. We regularly work with out-of-state buyers across the country and can help with vehicle information, photos, specifications, financing options when available, and delivery coordination.

Yes. Nationwide bus and van sales are a major part of our business. Although we have a physical location in Washington, we regularly sell vehicles to customers throughout the United States. Our team is experienced in helping out-of-state buyers compare inventory, review vehicle details, coordinate purchase steps, and arrange delivery when needed.

Yes. In addition to school buses, shuttle buses, coach buses, transit buses, and wheelchair-accessible buses, our inventory may also include passenger vans, shuttle vans, and other smaller transportation vehicles. Availability changes often, so we recommend checking current inventory or contacting our team if you are looking for a specific van style or seating capacity.

We offer a comprehensive selection of passenger transportation vehicles, including:

• Shuttle buses
• School buses
• Coach buses
• Transit buses
• ADA-accessible and wheelchair-equipped buses
• Executive and luxury buses
• Mini buses
• Passenger vans and shuttle vans

Inventory changes regularly, so we recommend browsing our current inventory online or contacting our team if you are looking for a specific vehicle type, seating capacity, or accessibility feature.

You can browse our current inventory online at nwbus.com. Listings include available details such as photos, specifications, pricing, seating capacity, accessibility features, and vehicle information. You can also call us at 800-231-7099 to speak with a specialist who can help you find the right bus or van for your needs.

Yes. Many of our customers purchase from out of state. Our team is experienced in helping remote buyers compare inventory, review vehicle details, ask questions, and move through the purchase process without needing to be local to Washington.

Our inventory may include vehicles from manufacturers such as:

• Ford
• Chevrolet
• Blue Bird
• Thomas
• Starcraft
• ElDorado
• Endera
• IC Bus
• MCI
• Prevost
• Van Hool
• Gillig
• And more

Available brands vary based on current inventory.

Absolutely. We welcome customers to visit our Federal Way facility to inspect buses and vans in person. We also offer complimentary pickup from SeaTac International Airport for serious buyers. Please call ahead to schedule your visit and confirm the vehicles you are interested in are still available.

Yes. We carry ADA-accessible and wheelchair-equipped buses, including vehicles with wheelchair lifts and securement areas. Available layouts and wheelchair capacity vary by vehicle, so our team can help you compare options based on your accessibility needs.

Vehicle pricing varies based on type, size, age, mileage, condition, and features. Our inventory may include used buses, new shuttle buses, school buses, coach buses, luxury or executive buses, passenger vans, and specialty transportation vehicles. Because pricing and availability change regularly, we recommend reviewing current inventory online or contacting our team for the most accurate information.

Yes. We offer financing and leasing options for commercial use only. We work with various lenders to help qualified businesses and organizations finance their bus or van purchases. Personal financing is not currently available. Contact us for more information about commercial financing options.

Yes. Trade-ins may be accepted. Our team can evaluate your current vehicle and provide a trade-in value that may be applied toward your next bus or van purchase.

Yes. Nationwide sales are a major part of our business. We regularly sell buses and vans to customers outside of Washington and can help coordinate delivery anywhere in the United States, including Alaska and Hawaii. We also work with buyers in Canada, Mexico, and Central America. Delivery fees and timing vary based on location and vehicle size.

Out-of-state buyers can browse inventory online, contact our team for additional vehicle details, review photos and specifications, discuss financing options when available, and coordinate next steps with our sales team. We are used to working with remote buyers and can help make the process as clear as possible.

Delivery times vary based on location, vehicle availability, and scheduling. For in-stock vehicles, estimated delivery timing may vary by region:

• West Coast: typically 1-3 days
• Midwest: typically 3-5 days
• East Coast: typically 5-7 days
• International: timing varies by destination and export requirements

Please contact our team for a more accurate delivery estimate for your location.

Yes. Customers may pick up their bus or van from our Federal Way facility. We offer free transportation from SeaTac Airport to our lot for customers picking up their vehicles. Please coordinate with our team in advance so we can confirm availability and prepare the vehicle for pickup.

We offer buses and vans with a wide range of passenger capacities, including:

• Small shuttle buses and vans: 9-14 passengers
• Mid-size buses: 15-35 passengers
• Full-size buses: 36-50 passengers
• Large coach buses: 51+ passengers

Available seating varies by vehicle, layout, wheelchair accessibility, luggage space, and current inventory.

Available safety features vary by vehicle, but may include:

• 3-point safety belts
• Emergency exits
• Fire extinguishers
• First aid kits
• Backup cameras
• Anti-lock braking systems (ABS)
• Electronic stability control on newer models
• Other manufacturer-specific safety features

Yes. Some customers purchase buses for conversion projects, including:

• RV or motorhome conversions
• Mobile businesses
• Band or group travel
• Mobile offices
• Specialty vehicle builds

Our team can help identify vehicles that may be a good fit based on size, layout, condition, and intended use.

Yes. We have full-service mechanics on-site who inspect and service vehicles before sale. We can also provide general maintenance guidance and help you identify service considerations based on your vehicle type and location.

Warranty coverage depends on the specific vehicle:

• New buses: may include manufacturer warranty coverage
• Used buses: are typically sold as-is unless otherwise stated
• Extended warranties: may be available for select vehicles

Please contact our team for warranty details on a specific bus or van.

Absolutely. Our experienced transportation specialists can help you determine the right size, layout, features, and specifications based on your intended use, budget, passenger needs, accessibility requirements, and location.

CDL requirements depend on the vehicle size, passenger capacity, weight, intended use, and your state's regulations. In general:

• Vehicles under 15 passengers: may not require a CDL in many cases
• Vehicles designed for 16+ passengers: often require a CDL
• Requirements vary by state and use case

We recommend checking with your state DMV or Department of Transportation before purchasing or operating a bus or van.

While we can provide general guidance about DOT regulations, licensing, and vehicle requirements, compliance rules vary by state and intended use. We recommend confirming requirements with your state Department of Transportation or local transportation authority.

Yes. We work with international buyers, including customers in Canada, Mexico, and Central America. Export documentation, shipping arrangements, and requirements vary by destination, so we recommend contacting our team for details.

You can reach us several ways:

• Phone: 800-231-7099
• Address: 33207 Pacific Hwy S, Federal Way, WA 98003
• Website: nwbus.com
• Email: Through our website contact form

Please call 800-231-7099 for our current business hours. We are typically open Monday through Friday and by appointment on weekends for serious buyers.

In addition to our main Federal Way location, we work with Las Vegas Bus Sales to provide additional inventory options for customers.